Refund policy

REFUND POLICY

Damaged, defective, or wrong items

If your order arrives damaged, defective, or isn't what you ordered, we'll make it right — full refund or a replacement, your choice. You don't need to send anything back.

Email us at hello@yamigyaru.com within 14 days of delivery with your order number and a photo of the issue. We'll take care of it.

Orders that never arrive

Delivery takes 1–2 weeks. If your order hasn't arrived within 30 days of your order date, contact us and we'll either send a replacement or refund you in full.

Change of mind

We don't accept returns or exchanges for change of mind, sizing regret, or "it wasn't what I expected." Every piece has a detailed size guide and multiple photos — please check the size guide before ordering. If you're between sizes or unsure, message us before you buy and we'll help.

Sale items

Items bought with a discount code are covered by the same policy above.

Contact

hello@yamigyaru.com — we typically respond within 1–2 business days.